|Job Title: Case Manager (In-Home Family Services)|
Location: Tallahassee, FL
The Case Manager provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.
Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors,and religious and youth organization representatives utilizing referral sources as necessary.
Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.
Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families.
Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans.
Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed.
Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors.
Promotes family self-determination by assisting family in identifying and accessing community services and resources.
Educates families on the needs of good physical health, quality medical attention and preventive health care.
Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
Promotes culture of professionalism through role modeling and respect.
Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized.
Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.
Reports any critical incidents involving family members or staff according to standard reporting guidelines.
Prepares proper documentation and service plans in a timely manner as defined by the program.
Ensures compliance with all contractual, regulatory, program, and accrediting body standards.
Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver’s license suspension, vehicle insurance
cancellation, and missed mandatory training.
Bachelor’s degree in Human Services or related field. Iowa: Associate of Arts degree in Human Services or related field plus 4 years of experience working with children and families can be substituted.
1 to 2 years of experience including working with children and families; experience working with children and families in community-based programs or Boys Town Programs preferred.
Must possess a valid driver’s license with a good driving record, plus the ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job. Must meet auto insurance requirements established by Boys Town policy and/or State and Local laws.
This position is available rotationally to provide crisis response and must be available to work nontraditional business hours including early mornings, nights, weekends, and holidays.
Solid understanding of the philosophy and function of public assistance and social services systems.
Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.
Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
Computer skills in Microsoft Office.
Knowledge of Boys Town model and fidelity of care.
About Boys Town North Florida:
Make a difference here at Boys Town North Florida, where our programs and services touch the lives of more than 5,000 people each year. Since our arms opened in 1983, we have been providing hope and healing as a good neighbor in the Tallahassee community by serving our children and families.
The opportunity to shape the future of America’s youth is only one of the many perks here in Tallahassee. The city has the wonderful weather Florida is famous for with the additional charm of a nice southern hospitality atmosphere, and there is nothing we believe in more than community. Boys Town North Florida has faith that our employees are our greatest asset, and we work to build a strong team culture at the site through team building activities such as quarterly potlucks, campus celebration, movie screenings and more. Outside of fostering relationships, our leadership initiative called “Next Gen” gives staff an opportunity to engage in training and development to prepare for their next career move within the organization.
About Boys Town:
Our employees are our #1 supporters when it comes to achieving Boys Town’s mission, which is why we offer an array of competitive and attractive benefit options. Unique perks to Boys Town employees and their families include free visits to Boys Town Physicians, free prescriptions, tuition assistance, access to the campus Field House, parenting resources from our experts and advancement opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. Boys Town touches the lives of more than 2 million children and families nationwide each year. As one of the country’s largest nonprofit funded child-care organizations, Boys Town is nationally recognized for its research-proven child, health and family care programs. From our start in 1917, we’re poised to make even greater strides forward as we lead the way in changing how America cares for children, families and communities for the next 100 years.
Date Posted: December 12, 2019
Job ID: 14794
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.